![]() ![]() Users are encouraged to check their Settings to see if Private Relay is enabled on their device or for a specific network." Customers may see an error message if they previously toggled iCloud Private Relay or Limit IP Address Tracking off in their Cellular Data Options Settings," T-Mobile said.Īpple also issued a statement, saying that "no carrier partners have blocked their users from taking advantage of Private Relay," and that "no changes were made to iCloud Private Relay in iOS 15.2 that would have toggled the feature off. "Apple doesn't change customers' settings when they update to iOS 15.2. Update on Wednesday, January 12, at 8:50 pm ET: T-Mobile acknowledged on Wednesday that there is no iOS bug causing iCloud Private Relay to be disabled. Again, though, we have not broadly blocked iCloud Private Relay." We contacted Apple and will update this article if we get more information. "Overnight, our team identified that in the 15.2 iOS release, some device settings default to the feature being toggled off," T-Mobile told us. In a further response to Ars today, T-Mobile suggested that there's a problem with the default settings in iOS 15.2. T-Mobile says there’s an iOS 15.2 problem do not have any such content filtering enabled." Advertisement One Sprint user told us on Twitter that iCloud Private Relay is blocked even though he doesn't have filtering enabled on his account and that he needs to "talk to advanced tech support next" because T-Mobile support told him that "they couldn't open a ticket."Īdditionally, a 9to5Mac report states that "many of the users we've heard from. While it now appears the blocking is not widespread, it may be affecting some users who did not enroll in content filtering. Some users noticed that T-Mobile was blocking iCloud Private Relay yesterday, leading to speculation that the carrier plans to block the Apple privacy feature for all US-based customers. With Private Relay turned off, this network can monitor your Internet activity, and your IP address is not hidden from known trackers or websites." The message says, "Your cellular plan doesn't support iCloud Private Relay. This also applies to customers who subscribed to Sprint before the companies merged.Ĭustomers affected by iCloud Private Relay blocking get an error message in the iPhone settings app when they try to enable the Apple privacy feature. All other customers have no restrictions," T-Mobile told Ars last night. ![]() parent controls) do not have access to the iCloud Private Relay to allow these services to work as designed. "Customers who chose plans and features with content filtering (e.g. T-Mobile also claimed it identified a bug in iOS that may be messing with users' iCloud Private Relay settings, but later acknowledged that there was no such iOS bug (see update in the next section of this article). T-Mobile has responded to complaints that it is blocking iCloud Private Relay on iPhones, saying that the block only affects subscribers who enabled parental controls or other types of content filtering. Getty Images | SOPA Images reader comments 52 with ![]()
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